Privacy Policy
Last Updated: September 17, 2026
Top Notch Mobile Detailing (“Top Notch Mobile Detailing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request a quote, book a service, contact us, or otherwise interact with our business.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
Name
Phone number
Email address
Service or vehicle information
Vehicle make, model, and condition
Service address or general location needed to provide our services
Appointment and booking information
Payment and billing information
Information you provide when requesting a quote
Photos or videos of your vehicle that you voluntarily provide
Communications between you and Top Notch Mobile Detailing
We may also automatically collect limited information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
2. How We Use Your Information
We may use the information we collect to:
Respond to inquiries and requests for quotes
Schedule and manage appointments
Provide mobile detailing and other services
Communicate with you about your appointment
Process payments and transactions
Send appointment reminders or service-related messages
Provide customer support
Improve our website, services, and customer experience
Maintain business records
Send promotional or marketing communications when permitted by law
We do not use your information for purposes unrelated to our business operations without appropriate notice or your consent when required.
3. Text Messages and Phone Communications
If you provide your phone number, we may use it to contact you regarding quotes, appointments, scheduling, service updates, and other business-related matters.
If you separately opt in to receive promotional text messages, you may receive marketing messages from us. Message frequency may vary. Message and data rates may apply.
You may opt out of promotional text messages at any time by replying STOP. You may also contact us directly to request that promotional communications stop.
Opting out of promotional communications does not prevent us from sending necessary service-related communications concerning an appointment or transaction.
4. How We Share Information
We do not sell or rent your personal information.
We may share information with trusted third-party service providers when reasonably necessary to operate our business, such as providers used for:
Website hosting
Appointment scheduling
Payment processing
Customer communications
Advertising and marketing
Website analytics
Business administration
These providers may only receive information reasonably necessary to perform their services.
We may also disclose information when required by law, legal process, or a valid governmental request, or when reasonably necessary to protect our rights, property, customers, employees, or business.
5. Payments
When you make a payment, your payment information may be processed by a third-party payment processor. Top Notch Mobile Detailing does not necessarily store complete credit or debit card information on its own systems.
Payment processors may have their own privacy policies and terms governing how payment information is collected and handled.
6. Cookies and Website Analytics
Our website may use cookies, pixels, analytics tools, or similar technologies to help us understand website traffic, improve our website, measure advertising performance, and provide a better user experience.
Third-party advertising or analytics providers may collect information about your interactions with our website in accordance with their own privacy policies.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.
7. Advertising
We may use online advertising platforms to promote Top Notch Mobile Detailing. These platforms may use cookies, pixels, or similar technologies to measure advertising performance and help deliver relevant advertisements.
We do not provide these platforms with personal information beyond what is reasonably necessary for advertising or business purposes.
8. Vehicle Photos and Marketing
We may take photographs or videos of vehicles before, during, or after completing a detailing service for documentation, quality-control, or marketing purposes.
We will make reasonable efforts to avoid displaying personal information such as license plates, addresses, or other identifying information when using vehicle photos for public marketing.
If you do not want photographs or videos of your vehicle used for marketing purposes, please notify us.
9. Data Security
We take reasonable administrative, technical, and physical measures to protect the personal information we maintain from unauthorized access, disclosure, alteration, or destruction.
However, no website, electronic communication, or storage system can be guaranteed to be completely secure.
10. Data Retention
We may retain customer information for as long as reasonably necessary for legitimate business purposes, including providing services, maintaining business and financial records, resolving disputes, complying with legal obligations, and maintaining service history.
When information is no longer reasonably necessary, we may delete or securely dispose of it.
11. Third-Party Websites and Services
Our website or communications may contain links to third-party websites, social media platforms, payment providers, scheduling services, or other services.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of those services before providing them with personal information.
12. Children's Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal information, please contact us so we can take appropriate steps to delete it.
13. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information.
To make a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this policy. Your continued use of our website or services after an updated policy is posted means the updated policy applies to your use of our services.
15. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact:
Top Notch Mobile Detailing
Horseheads, New York
Phone: 607-738-3831
Website: www.topnotchmd.com
You may also contact us through the contact information provided on our website.
By using our website or providing information to Top Notch Mobile Detailing, you acknowledge that you have read and understood this Privacy Policy.